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Bizzoo Review Australia
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If you need assistance or wish to provide feedback about the information published on Bizzoo at bizzoo-au.com, you can contact our editorial team using the form below. Please provide your name, a valid email address or messenger contact, and a clear description of your request so that we can respond efficiently.

We aim to reply to all inquiries within one business day. Response times may be longer during weekends, public holidays, or periods of unusually high inquiry volumes. This contact page is provided for questions about our reviews, accuracy of information, and general site feedback. It must not be used to submit sensitive identity documents, banking details, or card information.

Important Legal and Regulatory Notes for Australian Users

  • Information-only service: Bizzoo is an independent information and review resource focused on the online casino brand Bizzoo as available via bizzoo-au.com. We do not operate any gambling services, do not process deposits or withdrawals, and do not provide player account management. For any operational issues involving deposits, withdrawals, bonuses, self-exclusion, or verification, you must contact the casino operator directly.
  • Offshore gambling and Australian law: The underlying operator of Bizzoo is TechSolutions Group N.V., registered in Curaçao and licensed under Antillephone N.V. licence no. 8048/JAZ2017-067. According to information from the Australian Communications and Media Authority (ACMA), businesses of this type may be treated as illegal offshore gambling services under the Interactive Gambling Act 2001 when targeting persons located in Australia. The fact that a site is accessible from Australia, or reviewed on Bizzoo, does not mean it is legal to use from within Australia.
  • No legal, financial, or gambling advice: The material on this site, and any response provided via this contact form, is for general information only. It does not constitute legal advice, financial advice, or a recommendation to gamble. You should obtain independent legal or professional advice if you require guidance on the legality of online gambling in your state or territory, or on your personal circumstances.
  • Regulatory references: For information about blocked or illegal offshore gambling websites, you may consult the ACMA register at https://acma.gov.au/blocked-gambling-websites. For broader context on regulation of interactive gambling, you may review Australian Government resources such as the Review of the Interactive Gambling Act 2001, which is typically accessible through Australian Government domains (for example, https://www.infrastructure.gov.au). These external resources are not operated or controlled by Bizzoo.
  • Jurisdiction of the casino operator: The Bizzoo casino brand is operated by TechSolutions Group N.V., with a registered address at Abraham de Veerstraat 9, Curaçao, and an Antillephone N.V. licence (8048/JAZ2017-067) currently treated as active through at least 2026 based on the latest verification available as of 25 May 2024. This licence and operator jurisdiction are outside Australia and do not imply that use of the gambling services is lawful for persons in Australia.
  • Risk and consumer protection: Public financial and audit reports for TechSolutions Group N.V. are not generally available, and players have limited verifiable information regarding segregation of player funds or the financial health of the operator. If you decide to interact with any offshore gambling site, you do so at your own risk. You should carefully consider potential loss of funds, difficulty enforcing rights across borders, and limitations in obtaining regulatory assistance.

How to Contact the Casino Operator and Related Parties

Bizzoo is not owned or operated by TechSolutions Group N.V. and cannot access individual player accounts. For matters relating directly to gambling activity, you should use the following contact points associated with the Bizzoo brand and its licensing environment. These details are provided for informational purposes only and may change without notice; you should always verify them on the official casino or regulator pages:

  • Player support (Level 1): [email protected] - primary contact typically used for general player support inquiries relating to the Bizzoo brand. This address is mapped from earlier Bizzo Casino support channels and is associated with the review-facing brand at bizzoo-au.com.
  • Complaint escalation (Level 2): [email protected] - intended for escalation of unresolved complaints to a higher management level. When writing, include your account identifier (if applicable), the name of the casino website, a clear description of the issue, and copies of any prior correspondence, but do not include full payment card numbers or passwords.
  • Regulator complaints (Level 4 - Curaçao): [email protected] - contact associated with Antillephone N.V., the licensing authority in Curaçao. You may use this address if you have attempted to resolve a dispute directly with the casino operator and remain dissatisfied. Your ability to obtain a remedy may be limited, and cross-border enforcement can be complex.

Australian regulatory note: Australian residents who believe that a gambling website is operating illegally or in breach of the Interactive Gambling Act 2001 can lodge a complaint with the ACMA via its official website, typically accessible at https://www.acma.gov.au. ACMA can investigate and, where appropriate, take actions such as requesting internet service providers to block access to sites, but it does not generally resolve individual player disputes or recover lost funds.

Responsible Gambling and Support Services

If your inquiry relates to concerns about your own gambling behaviour, or that of someone close to you, we strongly encourage you not to use this contact form as your only source of assistance. Instead, you can contact Australian support services that provide free and confidential help, including:

  • Gambling Help Online: National online support service providing counselling, information, and referral. You can usually access this service through the official Australian Government - endorsed website for gambling help in your state or territory.
  • State and territory helplines: Each Australian state and territory funds phone-based and in-person counselling services for people affected by gambling. Contact details are available through local health or government websites.

Bizzoo cannot provide clinical, psychological, or crisis counselling and cannot intervene with gambling operators on your behalf. If you are in immediate danger, contact your local emergency services.

Editorial and Corporate Information

  • Site author / editor: The current primary author responsible for editorial content on Bizzoo is listed as Chloe Anderson. References, evaluations, and opinions published on this site represent an informational assessment based on data available at the time of writing and verification, including checks conducted up to at least 2026, unless otherwise indicated.
  • Casino operator details (for reference only): According to the latest available information, the Bizzoo casino brand is operated by TechSolutions Group N.V., with a stated address at Abraham de Veerstraat 9, Curaçao. A related entity, TechSolutions (CY) Group Limited, registered in Cyprus, may function as a payment processor or agent for TechSolutions Group N.V. These entities are not registered in Australia and are not licensed by any Australian state or territory gambling regulator.
  • Risk notices: There are no generally accessible public financial statements or independent audit reports for TechSolutions Group N.V. Players therefore have limited transparency regarding:
    • The segregation or protection of player balances;
    • The financial resilience of the operator in the event of insolvency; and
    • The practical enforceability of wins or withdrawal claims, particularly for residents of countries where the services may be unlawful, including Australia.

Use of the Contact Form and Data Handling

  • Purpose of data collection: Any personal information that you submit via the contact form below (such as your email address and the content of your message) is used solely for the purpose of responding to your inquiry and improving the quality and accuracy of the information provided on Bizzoo.
  • Content of messages: You should not include sensitive personal information (such as full identity document numbers, complete payment card numbers, bank account credentials, passwords, or medical information) in your message. Communications sent through this form may transit through third-party service providers (for example, hosting or email providers).
  • No guarantee of outcome: Submission of a message via this form does not create any contractual relationship or obligation on the part of Bizzoo to take action against any casino operator, to recover funds, or to provide legal or financial advice. Responses are provided on an informational basis only.
  • Timeframes: While we generally aim to respond within one business day and in any event within a reasonable period through at least the end of 2026, no specific response time is guaranteed. If your query is urgent, you should consider contacting the relevant operator, regulator, or emergency service directly.

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.