Privacy Policy

This privacy policy explains how Bizzoo, operating via the domain bizzoo-au.com (the "Website"), collects, uses, discloses, and protects personal information of Website visitors and users who interact with our reviews, content, and related services. It applies to individuals located in Australia and elsewhere who access or use bizzoo-au.com, whether or not they register or contact us. This policy does not cover the privacy practices of any third-party gambling operator reviewed or linked on the Website. The effective date of this Privacy Policy is 1 January 2026.

Who We Are

Observe: The Website is a review and informational project focused on the Bizzoo brand and related offshore gambling context, not the gambling operator itself. Expand: For privacy compliance, we must clearly distinguish between this informational Website and any licensed gambling operator, clarify who is responsible for personal data, and give users a reliable contact point. Reflect: The following information assigns responsibility and provides transparent contact details.

Bizzoo is an informational and review project operated via the domain bizzoo-au.com (the "Website"). The Website is independent from the offshore gambling operator "Bizzo Casino" and is not itself a gambling service. References to "we", "us", or "our" in this Privacy Policy refer to the operator of bizzoo-au.com in its capacity as controller of personal information collected through this Website.

The Website is focused on reviewing and analysing the activities of the offshore gambling brand "Bizzoo" as operated by TechSolutions Group N.V., a company registered in Curaçao, with a registered address at:

• Legal / Headquarters address of referenced operator: TechSolutions Group N.V., Abraham de Veerstraat 9, Curaçao.

TechSolutions Group N.V. holds Curaçao licence no. 8048/JAZ2017-067 issued by Antillephone N.V. for online gambling activities. This licence and company information are provided strictly for transparency and contextual reference; TechSolutions Group N.V. is not the operator of this review Website and does not control the processing of your data on bizzoo-au.com.

Website privacy contact / data protection contact
For all questions about this Privacy Policy, your personal data, or to exercise your rights, you may contact:

• Email (primary): [email protected]
• Email (escalation/complaints): [email protected]

All privacy-related requests sent to these addresses will be handled by our data protection contact person (DPO-equivalent function) responsible for overseeing compliance with privacy obligations across the Website.

What Personal Data We Collect

Observe: The Website collects data mainly through browsing, cookies, and basic interactions (e.g. email); it does not offer gambling accounts or handle bets directly. Expand: To ensure compliance with Australian privacy expectations and international best practice, we must still describe all reasonably foreseeable categories of data, including technical logs, behavioural analytics, and potential affiliate tracking. Reflect: We categorise the data types below for clarity.

Personal Identification and Contact Data

• Contact information: If you contact us (for example, via email to [email protected] or [email protected]), we may collect your name, email address, and any other details you voluntarily provide in your message.
• Content of communications: Any information you include in support, feedback, or complaint communications, including attachments, timestamps, and our internal notes about handling your request.

Technical and Usage Data

• Device and connection data: IP address, device identifiers, browser type and version, operating system, language settings, and approximate geographic location inferred from your IP (at a non-precise level).
• Server logs: Date and time of access, pages viewed, referring URLs, error logs, and interaction history with on-site elements (such as links clicked to third-party gambling operators).

Behavioural and Interaction Data

• Website behaviour: Pages you visit, time spent on each page, scroll and navigation patterns, outbound clicks (e.g. when you follow links from bizzoo-au.com to third-party sites such as gambling operators, regulators like the ACMA, or information sources like IAGR).
• Marketing and referral data: Information relating to campaigns or referral links (for example, which banner, tracking link, or review section led you to click through to a third-party site). This may be combined into aggregated statistics for performance analysis.

Payment and Financial Data

Bizzoo does not offer gambling services, accept deposits, or process withdrawals. We do not collect payment card numbers, bank details, or betting histories such as stakes, wins, or losses. Any financial or gaming data collected by third-party operators (e.g. Bizzoo casino on bizzoo-casino.net) is processed under those operators' own privacy policies, not this one.

Cookies and Similar Technologies

• Cookies: Small data files set on your device to enable core functionality, remember preferences, and measure traffic and performance.
• Tracking technologies: Pixel tags, tracking URLs, and similar tools that help us understand how users interact with content, including outbound click-throughs to third-party gambling operators or regulatory resources.

Legal Basis for Processing

Observe: The Website primarily targets users in Australia and refers to an offshore operator blocked by ACMA. Australian privacy norms (and where relevant, international standards like the GDPR) require clear legal bases. Expand: Even as a review site, we use consent, contractual necessity (for direct communications), legitimate interests, and legal obligations. Reflect: The bases below are aligned with these frameworks and provide transparency to users.

• Your consent
  • For the use of non-essential cookies and similar technologies for analytics or advertising, where required by local law.
  • For receiving any optional marketing communications from us (if implemented). You may withdraw your consent at any time by adjusting your browser settings, using provided opt-out tools, or contacting us.
• Performance of a contract or taking steps at your request
  • To respond to your enquiries, complaints, or feedback sent to [email protected] or [email protected].
  • To provide you with information and functionality that you reasonably expect when using our Website (for example, loading pages, retaining certain preferences, or documenting complaint handling).
• Legitimate interests
  • To operate, maintain, secure, and improve the Website, including diagnostics, analytics, and performance monitoring.
  • To protect our rights, users, and the public from fraud, abuse, or security threats, including potential misuse of our content to facilitate access to illegal offshore gambling in Australia.
  • To compile aggregated statistics about Website usage and performance of referral links to third-party gambling operators or regulatory resources.
• Compliance with legal obligations
  • To comply with applicable laws, regulations, or law-enforcement requests, including those related to online content, advertising standards, consumer protection, or anti-money-laundering reporting, to the extent that they apply to an informational Website.
  • To cooperate with competent authorities in Australia (for example, ACMA) or other relevant jurisdictions where we are legally obliged to do so.

Purpose of Processing

Observe: Users of a review site expect limited and clearly explained use of their data. Expand: Nonetheless, we rely on data to operate the site, handle complaints about offshore operators, and produce analytics. Reflect: The purposes below align those expectations with our operational needs.

• Provision and operation of Website services
  • To present reviews, guides, risk notes and regulatory information regarding offshore gambling operators such as Bizzoo.
  • To ensure the Website functions properly on your device, including load balancing, caching, and error resolution.
• Customer support and complaints handling
  • To receive, investigate, and respond to your questions, feedback, or complaints submitted via email.
  • To document the handling of such matters for internal accountability and to improve our handling procedures.
• Analytics and service improvement
  • To understand how visitors use the Website (for example, which reviews are read most often, which outbound links are clicked, and how users find the ACMA blocked-sites list or other regulatory resources).
  • To optimise content structure, navigation, and user experience based on aggregated, anonymised or pseudonymised data.
• Marketing and measurement (if implemented)
  • To measure the performance of any affiliate or referral relationships with third-party gambling operators, subject to applicable law.
  • To present non-misleading, responsible gambling-oriented marketing or informational content, including warnings relating to illegal offshore gambling in Australia.
• Fraud prevention, security and legal compliance
  • To detect and prevent malicious activities (such as bot attacks, scraping, or attempts to circumvent lawful blocking of illegal gambling services).
  • To comply with applicable laws, respond to lawful requests from authorities, and enforce our terms and policies.

Disclosure & Sharing

Observe: As a review Website, we have limited but meaningful sharing scenarios: service providers, analytics, possible affiliate systems, and regulators. Expand: Users must know exactly when data may leave our control and under what safeguards. Reflect: The categories below cover foreseeable sharing while keeping a conservative, privacy-protective stance.

• Service providers (processors)
  • We may share personal and technical data with trusted third-party service providers that support the operation of the Website, such as hosting providers, content delivery networks, analytics providers, email infrastructure, and security monitoring services.
  • These providers are bound by contractual obligations to use the data solely on our instructions and to implement appropriate security measures.
• Analytics and traffic measurement partners
  • We may use third-party analytics tools to collect aggregated information about how the Website is used and which outbound links are clicked.
  • Where possible, analytics data is anonymised or pseudonymised, and identifiable information is minimised.
• Affiliates and advertising networks (with consent and safeguards)
  • Where we work with affiliate networks or gambling operators for referral tracking, we may use tracking links or identifiers that indicate that a user has visited a third-party site from bizzoo-au.com. This typically does not involve sharing your name or contact details, but may involve cookies or unique identifiers.
  • Any such activities will be conducted in line with applicable law, and where required, with your prior consent to relevant cookies or tracking technologies.
• Regulators and public authorities
  • We may disclose information to regulatory or supervisory authorities where required by law or where it is necessary to protect our rights, users, or the public. This may include cooperation with Australian authorities such as the Australian Communications and Media Authority (ACMA) regarding illegal offshore gambling websites.
• Professional advisers and corporate transactions
  • We may share information with legal advisers, auditors, or other professional consultants where necessary to obtain advice or protect our legal interests.
  • In the unlikely event of a merger, acquisition, or similar corporate transaction concerning this Website, personal data may be transferred to the relevant successor entity subject to continued protection under this Privacy Policy or an equivalent policy.
• Third-party sites you visit
  • When you leave bizzoo-au.com and visit a third-party site (such as an online casino, regulator, or institution like IAGR) via a link on our Website, any data you provide on those sites is governed by their own privacy policies, not ours. We do not control and are not responsible for how those third parties process your data.

International Transfers

Observe: Our hosting, analytics, and referenced gambling operators and regulators may be located in multiple jurisdictions, including outside Australia. Expand: Users need clarity on cross-border transfers and the safeguards applied. Reflect: The following explains where data may go and how it is protected.

• Possible destinations of data
  • Data collected via bizzoo-au.com may be processed in:
    • Australia (where users are located and where certain infrastructure or caching nodes may be based);
    • Member States of the European Economic Area (EEA) and the United Kingdom, particularly where analytics or content delivery providers operate;
    • Curaçao and Cyprus, primarily in relation to referenced or ancillary services of TechSolutions Group N.V. and TechSolutions (CY) Group Limited, insofar as they provide technical or payment-related services to third-party operators we review;
    • Other countries where our hosting, analytics, or email providers operate data centres (for example, the United States, Singapore or other regions), subject to contractual safeguards.
• Safeguards for international transfers
  • Where we transfer personal information across borders, we seek to ensure that:
    • the destination country has been recognised as providing an adequate level of data protection by relevant authorities; or
    • appropriate safeguards are in place, such as:
      • Standard Contractual Clauses or equivalent contractual protections requiring the recipient to protect personal data to a standard similar to that required in the EU and other leading jurisdictions; and
      • technical and organisational security measures, including encryption, access controls, and minimisation.
  • We take reasonable steps to ensure that any overseas recipient will not breach privacy standards that are materially inconsistent with those applicable to us.

Data Retention

Observe: As a review Website, we do not need long retention periods for identifiable data, except where necessary for legal or complaint-handling records. Expand: We should define retention by category and explain the criteria used. Reflect: The approach below balances transparency, necessity, and regulatory expectations.

• General principle
  • We retain personal data only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including for satisfying any legal, regulatory, accounting, or reporting requirements.
• Contact and communication data
  • Emails and related records of support or complaint handling are generally retained for up to 5 years from the date of our last substantive interaction with you, unless a longer retention period is required by law or necessary for the establishment, exercise, or defence of legal claims.
• Technical and log data
  • Server logs and security-relevant data are typically retained for a period of up to 12 months, unless a longer period is needed to investigate specific incidents or meet legal obligations.
• Analytics and aggregated data
  • Aggregated or anonymised analytics data that does not identify you may be kept for longer periods for historical analysis and service improvement, as it no longer constitutes personal information.
• Deletion criteria
  • We will delete or irreversibly anonymise your personal data when:
    • it is no longer required for the purposes for which it was collected;
    • retention periods specified above or by law have expired; or
    • you validly exercise your right to erasure and no overriding legitimate grounds for retention apply.

Your Rights

Observe: Users increasingly expect rights similar to those under the GDPR, and the brief also refers to Mexican privacy law alignment, even though the Website is focussed on Australia. Expand: We therefore describe a full set of data subject rights (access, correction, deletion, restriction, objection, portability, consent withdrawal) and clear procedures. Reflect: While specific statutes such as the GDPR and Mexican federal data protection law may not apply directly in all cases, we voluntarily align our practices with these standards where reasonable.

Overview of Your Rights

• Right of access
  • You may request confirmation as to whether we process personal data about you and, if so, receive a copy of such data and certain related information (for example, purposes of processing, categories of data, and recipients).
• Right to rectification (correction)
  • You may request that we correct inaccurate personal data about you and complete incomplete data, taking into account the purposes for which it is processed.
• Right to erasure ("right to be forgotten")
  • You may request that we delete your personal data in certain circumstances, for example where it is no longer needed for the purposes for which it was collected, you have withdrawn your consent (where consent is the legal basis), or you validly object to processing.
• Right to restriction of processing
  • You may request that we restrict processing of your personal data in certain circumstances, such as while we verify the accuracy of the data or assess an objection.
• Right to object
  • You may object at any time, on grounds relating to your particular situation, to processing of your personal data based on our legitimate interests. We will stop processing unless we demonstrate compelling legitimate grounds which override your interests, rights, and freedoms, or the processing is necessary for legal claims.
  • Where we use your data for direct marketing (if implemented), you can object at any time and we will stop such processing.
• Right to data portability
  • Where technically feasible and legally required (for example under GDPR-aligned frameworks), you may request that we provide you with personal data you have provided to us in a structured, commonly used, machine-readable format, or that we transmit it to another controller, where processing is based on consent or contract and carried out by automated means.
• Right to withdraw consent
  • Where processing is based on your consent (for example, optional cookies or marketing), you may withdraw that consent at any time. This will not affect the lawfulness of processing carried out before withdrawal.

Procedures, Timeframes and Costs

• How to submit a request
  • Send an email to [email protected] or, for escalated matters, to [email protected], clearly stating:
    • your full name and contact details;
    • the right(s) you wish to exercise; and
    • any relevant context or supporting information.
  • We may ask you for information necessary to verify your identity, particularly before disclosing or deleting personal data.
• Response timeframe
  • We aim to respond to all valid requests within 30 days of receipt.
  • If your request is complex or we receive numerous requests, we may extend this by a further period (for example, another 30 days), in which case we will inform you of the extension and the reasons.
• Costs
  • We will handle your request free of charge, unless it is manifestly unfounded or excessive (for example, repetitive). In such cases, we may charge a reasonable fee or refuse to act on the request, in line with applicable law.

Where Mexican data protection regulations (such as the Federal Law on Protection of Personal Data Held by Private Parties) or EU/EEA GDPR standards are applicable or provide higher protection, we endeavour, on a good-faith basis, to align our handling of access, rectification, cancellation/erasure, and objection rights with those frameworks.

Cookies & Tracking Technologies

Observe: Cookies are central to how the Website tracks usage and affiliate links. Expand: We must differentiate cookie types and management options. Reflect: The structure below offers transparency while allowing users control.

Types of Cookies We Use

• Strictly necessary (functional) cookies
  • Required for the core operation of the Website, such as page navigation, load balancing, and security features.
  • These cookies cannot generally be switched off via our systems, and the Website may not function properly without them.
• Preference cookies
  • Used to remember your choices (for example, language settings where applicable) to provide a more personalised experience.
• Analytics and performance cookies
  • Help us understand how visitors use the Website, which pages are most visited, and where technical issues arise.
  • Information is typically aggregated and used to improve Website design, content, and navigation.
• Advertising and affiliate cookies
  • May be set by us or by third-party partners to measure the performance of referral links to gambling operators or to track which content led to user engagement.
  • These cookies may involve unique identifiers but are not used by us to build individual behavioural profiles beyond what is needed for measurement and compliance.

Managing Cookies

• Browser settings
  • You can usually configure your browser to:
    • block all cookies;
    • block cookies from specific sites; or
    • delete cookies when you close your browser.
  • Please note that blocking or deleting cookies may affect your experience and may cause some parts of the Website to function incorrectly.
• Device and platform tools
  • Your device or operating system may include additional tools that allow you to control cookies or advertising identifiers.
• Third-party opt-outs
  • Where we use third-party analytics or advertising services, those providers may offer their own opt-out mechanisms. Details are typically available in their respective privacy policies.

Data Security

Observe: Even as a review Website, we process support emails, logs, and limited identifiers that require protection. Expand: To meet best practices (and user expectations), we apply layered technical and organisational measures. Reflect: While we may not be formally certified under every security standard, we align our controls with widely recognised frameworks such as ISO 27001 and SOC 2 where feasible.

• Encryption and transmission security
  • The Website is protected using TLS 1.2 or higher to encrypt data in transit between your browser and our servers.
  • Where appropriate, we also encrypt stored data or backups that contain personal information.
• Access control and authentication
  • Access to systems storing personal data is restricted to authorised personnel and service providers who require it for legitimate purposes.
  • Administrative interfaces are protected through strong authentication mechanisms, and where feasible, multi-factor authentication (MFA) is used.
• Organisational and procedural measures
  • Internal procedures govern how support and complaint emails are handled, minimising the data that staff may download or store locally.
  • Personnel with access to personal information receive appropriate awareness training regarding confidentiality, privacy, and security requirements.
• Security monitoring and audits
  • We monitor the Website infrastructure for unusual activity, potential vulnerabilities, or indicators of compromise.
  • Where reasonable, we conduct periodic reviews of our security controls and rely on reputable hosting and infrastructure providers that align with international security standards (such as ISO 27001 or SOC 2) for their underlying services.
• Incident response
  • We maintain procedures to respond to suspected or actual data breaches, including investigation, containment, remediation, and, where required by law, notification to affected individuals and relevant authorities.

While we take reasonable and proportionate measures to protect your information, no method of transmission or storage is completely secure. You acknowledge that you use the Website at your own risk.

Complaints & Contacts

Observe: Users must have straightforward ways to raise concerns and escalate them if not satisfied. Expand: As a site reviewing an offshore operator blocked by ACMA, we must also direct users to appropriate external authorities. Reflect: The steps and contacts below are designed to be clear, time-bound, and free of charge.

How to Contact Us

• Primary contact for privacy and support:
  • Email: [email protected]
• Escalation / complaints contact:
  • Email: [email protected]

Internal Complaint Procedure

1. Submission
   • Send us a detailed description of your concern, including any relevant dates, interactions, and copies of correspondence.
2. Acknowledgement
   • We will acknowledge receipt of your complaint via email, generally within 5 business days.
3. Investigation
   • Your complaint will be reviewed by our data protection contact person or a delegated team member with appropriate authority.
   • We may contact you to request additional information if necessary to clarify the issue.
4. Response
   • We aim to provide a substantive written response within 30 days of receiving your complaint, explaining our findings and any steps taken.
   • If we cannot resolve the matter within that time, we will inform you of the delay and provide an updated timeframe.

Escalation to Supervisory Authorities

If you are not satisfied with our response or believe that your privacy rights have been violated, you may have the right to lodge a complaint with a competent data protection or regulatory authority in your jurisdiction.

• Australia
  • For issues relating to privacy, you may contact the Office of the Australian Information Commissioner (OAIC): https://www.oaic.gov.au.
  • For concerns about illegal offshore gambling websites, including operators such as Bizzo Casino being blocked in Australia, you may consult the ACMA's information and complaint resources:
    • ACMA blocked gambling websites list: https://acma.gov.au/blocked-gambling-websites
• European Union / EEA
  • If you are located in the EU/EEA and believe that GDPR rights apply, you may contact your local data protection authority. A list of authorities is available at: https://edpb.europa.eu/about-edpb/board/members_en.
• Mexico (if applicable)
  • Where Mexican privacy law applies, you may direct complaints to the National Institute for Transparency, Access to Information and Protection of Personal Data (INAI): https://www.inai.org.mx.

Nothing in this Privacy Policy limits your right to lodge a complaint with the relevant authority in your place of residence, place of work, or place of the alleged infringement, where such rights exist under applicable law.

Updates

Observe: Privacy practices may change as the Website evolves and regulations develop. Expand: Users should be informed of material updates with reasonable advance notice for impactful changes. Reflect: The framework below provides version control, notification methods, and user options.

• Policy changes
  • We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
  • Each version will be identified by the "Last updated" date at the end of the policy.
• Notification methods
  • For non-material changes (for example, editorial clarifications), we may simply post the updated policy on the Website.
  • For material changes that significantly affect how we collect, use, or share your personal data, we will, where feasible:
    • display a prominent notice or banner on the Website;
    • and/or notify you by email where we have your contact details.
• Advance notice and user choices
  • When we make material changes, we aim to provide at least 30 days' advance notice before the new policy takes effect, except where immediate changes are required by law or to address security or compliance issues.
  • If you do not agree with the updated policy, you should discontinue use of the Website and may contact us to exercise your rights, including requesting deletion of your personal data where applicable.

Last updated: January 2026